Scaling Businesses. Innovative Solutions.
We add fuel to your business, helping you grow your revenue and sales by outsourcing all your menial and routine tasks to us.
As most smaller businesses don’t have the resources to scale and the network that most enterprise companies have to grow, we help bridge that gap by providing you a full-fledged call center of remote workers that handle your customer servicing and other needs through our outsourcing solutions.
LEAD GENERATION. APPOINTMENT SETTING. TELEMARKETING. CUSTOMER SERVICE. FUNDRAISING. VIRTUAL ASSISTANT.
DIGITAL MARKETING. WEBSITES. SEO. SOCIAL MEDIA OPTIMIZER. COPYWRITING.
Your outsourcing team saves you time, hassle, and stress by accelerating your growth and increasing your revenue. Blending innovative solutions and technology to your processes, we help optimize your systems so you can focus more on realizing your business goals.
Our strength is our people and our innovative techniques in delivering results. Clients who work with us improve their quality of service and their customer user experience.
Get an unfair advantage over your competitors today by outsourcing to Magenta Business Outsourcing.
This is the fist step of the 3 simple steps to launch your remote workers team. This is where we meet to identify the skill sets you are looking for in the customer service role or others, your identified KPIs and outsourcing expectations.
Once the first step is complete and you are happy to move on, this part is getting the outsourcing paperwork completed. Once you've read the agreement, is satisfied, and has accepted and signed it, then we'll go to the last step.
This is the part where we will be sourcing the right talent for your outsourcing requirements. You will also be part of the selection process. Once you have identified your team, we start onboarding them. We will be glad to help you with training your customer service team or others, just provide us the needed materials.
Outsourcing has made a substantial impact in today’s businesses. There are many ways to reduce operational and administrative costs when taking your business offshore and still maintain the quality of work output. A company can easily save on the salary expense of their manpower. One person’s wages onshore can already sustain about four to five employees offshore that can even cover more work load.
When you do outsourcing, you can focus your time, attention and resources on your company’s core competencies. We can handle the administrative burden of maintaining and running your business especially on areas that require repetitious tasks.
We have the capacity of a system, process, structure and network that can handle the growing amount of work. We are flexible to your needs with the day-to-day changes and development that occur in the industry. We offer an outsourcing process that will allow flexibility in managing seasonal workload or ensure a sufficient resource pool of remote workers. We adjust and adhere to either up-scale or downsize your workforce and not having to deal with issues that concern your employees.
We hire and train the right pool of remote worker talents and our work output can compete globally. We introduce our workforce to the culture of the country where our client’s company serves so they can understand and adjust to our client’s customer service needs. We are diverse and flexible and we inculcate the best practices in the outsourcing industry.
Your security and confidentiality will be our highest priority. We have an experienced team that is accustomed to the types of safekeeping needed to meet the standard of your industry. Attrition is controlled. Only key people will have access to sensitive information and accessibility in the outsourcing center are monitored and controlled. We are also open to your company's instituted security procedures. Rest assured that you can leave your work with us.