Scaling Businesses. Innovative Solutions.
We add fuel to your business, helping you grow your revenue and sales by outsourcing all your menial and routine tasks to us.
As most smaller businesses don’t have the resources to scale and the network that most enterprise companies have to grow, we help bridge that gap by providing you a full-fledged call center of remote workers that handle your customer servicing and other needs through our outsourcing solutions.
LEAD GENERATION. APPOINTMENT SETTING. TELEMARKETING. CUSTOMER SERVICE. FUNDRAISING. VIRTUAL ASSISTANT.
DIGITAL MARKETING. WEBSITES. SEO. SOCIAL MEDIA OPTIMIZER. COPYWRITING.
Your outsourcing team saves you time, hassle, and stress by accelerating your growth and increasing your revenue. Blending innovative solutions and technology to your processes, we help optimize your systems so you can focus more on realizing your business goals.
Our strength is our people and our innovative techniques in delivering results. Clients who work with us improve their quality of service and their customer user experience.
Get an unfair advantage over your competitors today by outsourcing to Magenta Business Outsourcing.
This is the first step of the three simple steps to launch your remote worker's team. This is where we meet to identify the skill sets you seek in the customer service role or others, your identified KPIs, and outsourcing expectations.
Once the first step is complete and you are happy to move on, this part is getting the outsourcing paperwork completed. Once you've read the agreement, is satisfied, and has accepted and signed it, then we'll go to the last step.
This is the part where we will be sourcing the right talent for your outsourcing requirements. You will also be part of the selection process. Once you have identified your team, we start onboarding them. We will be glad to help you with training your customer service team or others, just provide us the needed materials.
Outsourcing has had an enormous effect on businesses in the modern era. By relocating some of the operations and administrative functions offshore, companies can save substantially on labor costs without sacrificing the quality of their output. In addition, the wages of a single employee at home can cover the salaries of four or five offshore workers, increasing productivity while lowering overhead.
When outsourcing, you can free up valuable time and resources to focus on your company's competitive advantages. We are well-equipped to handle the administrative tasks associated with running your business, especially in areas that require repetitive processes. This will enable you to devote more attention and energy to the core competencies that differentiate your company from its competitors.
We can provide a system, process, structure, and network to handle any increasing workload. Our flexibility enables us to respond rapidly to changes in the industry. Our outsourcing process will allow your business to manage seasonal workloads or access a pool of remote workers. In addition, we can quickly adjust our workforce depending on whether you need to scale up or down, with no worries about employee management issues.
We hire and train the right pool of remote worker talents and our work output can compete globally. We introduce our workforce to the culture of the country where our client’s company serves so they can understand and adjust to our client’s customer service needs. We are diverse and flexible and we inculcate the best practices in the outsourcing industry.
Your security and confidentiality will be our highest priority. We have an experienced team that is accustomed to the types of safekeeping needed to meet the standard of your industry. Attrition is controlled. Only key people will have access to sensitive information and accessibility in the outsourcing center are monitored and controlled. We are also open to your company's instituted security procedures. Rest assured that you can leave your work with us.
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